Customer Reviews

Excell Transmission invites you to read the customer reviews & check rating scores for the services & repair done at our family-owned transmission repair shop in Red Deer. We hope that when "best transmission shops near me" or "best auto mechanic near me" is searched on websites like Google, Yahoo, or Yelp, Excell Transmission will be found to have the best customer ratings and reviews than any of the other transmission repair shops in Red Deer. Please feel free to request a price quote or schedule an appointment at any time using our online forms.
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  • Total Reviews:
  • 5
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 4.8
  • Repair Timliness:
  • 5
  • Cost Estimate:
  • 5
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • I took a 2008 dodge to Excell last year that needed a trans. and just took a 2012 dodge this month that needed a clutch do to both trucks having increased horse power and mechanical failures. They where fast at getting it back out the door to me, right on or slightly under the quote they gave for the repair, and the inside of the truck was still clean since you will notice lots of mechanics will get in and move your vehicle around with there coveralls on. My seats where clean! Have not had to go back with the trucks. There hasn't been an issue with the work they do there. And they will show you your old parts without having to ask and explain what had happened with it.

    Scott Stevenson Ponoka Alberta
    5/1/2013

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • I am always nervous about going to see a mechanic, because I do not know the first thing about cars and I am sure it shows. A friend of mine recommended that I go to Excell. He said they are honest and offer fair prices. He was right. I have been to them twice now. The first time, I had to get my transmission rebuilt - the consensus of more than one shop (second opinions are a must). Excell offered the best deal and did a great job. The second time I went to see them, a few years later, I heard the telltale noise of transmission trouble (or so I thought). It turned out only to be the plate in front of the catalytic converter. Excell removed the plate and checked my fluids. They said there was nothing wrong, and they didn't charge a cent. I cannot tell you how relieved I was. It wasn't long ago that I was almost swindled from another shop in Calgary. I strongly recommend Excell Transmission in Red Deer. They are great guys, they offer great service, and they are honest.

    Julia Hughes Red Deer Alberta
    3/13/2012

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    • Would Recommend
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  • Mel has been building all my transmissions and driveline components for many years now. I have been coming to Excell since day 1. He backs anything they build. Tell Mel what your goals are and they will build your transmission to suit you. From stock builds to a transmission in my current Cummins Diesel that takes 640hp and 1350ft/lbs all day long! Mel and the staff are always inviting and are very very professional. I wouldn't take my vehicle anywhere else. Mel had his local tow truck rescue me late one night and had my truck on his hoist the next day fixing me back up to prevent down time on my truck as I need it for daily oilfield work. Thanks to Mel and all of his staff for the many years of amazing service!!!!!

    Jamie Powell Red Deer Alberta
    11/21/2011

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    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • Congratulations to you Mel, and all the team, for having repaired the front wheel drive (2008 Silverado 1500) in such a thorough and expedient fashion! Very comforting that Red Deer can boast to have this most competent transmission repair shop to fully attend to its discerning customers. March 15, 2017

    Barry Thomson Red Deer Alberta
    3/15/2017

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    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • We just had our 2006 Chevy Silverado in for repair, transmission and transfer case. Mel and his crew were awesome from the first phone call all the way through to us driving off his lot. Thanks so much for helping us out and addressing all our concerns! Highly recommended!!

    Skye Watts Lacombe Alberta
    10/6/2017

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction